Introduction
Teractive Softwarer (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you visit our website, use our services, or communicate with us. By accessing or using our website and services, you consent to the data practices described in this policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, and payment information. This information is collected when you create an account, purchase a service, subscribe to our newsletters, or communicate with us.
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information, such as your IP address, browser type, operating system, referring URLs, and pages visited. This information helps us analyze how users interact with our site and improves our services.
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize you and customize content. You may choose to disable cookies through your browser settings, though some features of our website may not function properly as a result.
1.4 Third-Party Information
We may receive information about you from third parties, such as marketing partners and publicly available sources, which we may combine with information you provide to us directly.
2. How We Use Your Information
2.1 To Provide and Improve Our Services
We use the information we collect to operate, maintain, and improve our website and services. This includes processing transactions, managing your account, and providing customer support.
2.2 To Communicate with You
We may use your contact information to send you updates, newsletters, marketing communications, and other information that may interest you. You can opt out of receiving promotional communications at any time by following the instructions in the emails or by contacting us directly.
2.3 To Personalize User Experience
We use cookies and other tracking technologies to analyze user preferences and provide a customized experience on our website, including personalized content, recommendations, and targeted advertising.
2.4 For Security and Compliance
We may use the information we collect to protect our website, services, and users from unauthorized access, misuse, or other illegal activities. Additionally, we may use your information to comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
3.1 Service Providers
We may share your information with third-party service providers that assist us in operating our website, conducting business, or providing services to you. These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
3.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities, such as a court order, subpoena, or government investigation.
3.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity as part of the transaction. You will be notified via email or a prominent notice on our website if such a transfer occurs.
3.4 With Your Consent
We may share your information with third parties for purposes not outlined in this Privacy Policy but only with your explicit consent.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our website and services use SSL encryption, secure cloud storage, and other industry-standard security protocols. While we strive to protect your data, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, or internal policy requirements. When your information is no longer needed, we will securely delete or anonymize it in accordance with applicable laws.
6. Your Rights and Choices
6.1 Access and Update Information
You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us directly.
6.2 Opt-Out of Communications
You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in each email or by contacting us. Even if you opt out, we may still send you non-promotional emails related to your account or transactions.
6.3 Disable Cookies
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect your experience on our website.
6.4 Data Portability and Deletion
You may request a copy of your personal information or ask us to delete it, subject to certain limitations. To make a request, please contact us using the information provided below.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we may have collected information from a child under 13, please contact us.
8. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
• Email: support@teractivesoft.com
Last Updated: October 1, 2024